Shipping
At HB Creatie, we strive to create your personalized products with the utmost care and attention. We do our best to process and ship your order within 1 to 7 business days after receiving your payment. Please note that processing time may vary depending on the complexity of the product.
- Shipping time : After your order has been shipped, you will receive a tracking number with which you can follow the status of your shipment.
- Delivery times : Delivery times depend on the product and the destination country. We use reliable shipping services, but we cannot be held responsible for delays beyond our control.
- Responsibility for errors : Because our products are personalized, they cannot not will be returned, unless a mistake has been made in processing the order or a product is damaged upon delivery. In that case, we will take the necessary steps to resolve the problem.
We advise you to always place your order in good time, especially for special occasions, so that we have enough time to make and ship it.